Hey, Campfire community 👋

Strict security practices are critical for any software product since it ensures that sensitive information is handled responsibly.

For a community platform like Tribe, there is an inherent need for protecting customer data as well as the data generated by the community. Hence, Tribe is committed to providing a secure solution to the customers so they can host their customer information on Tribe with peace of mind.

Today, we’re pleased to announce that we have recently achieved SOC 2 Type II compliance which is the gold standard of data protection.

It means our data policies and controls meet the requirements needed to protect customer data at the highest level. It shows that we’ve established strict data security policies around:

  • Security

  • Availability

  • Processing integrity

  • Confidentiality

  • Privacy

We received this attestation report with the help of robust security and compliance automation platform, which validated that our policies and controls meet the SOC 2 requirements. It also means we’re able to continuously monitor our controls to maintain compliance over time.

What does this mean for you?

Well, you won’t see any visible changes in our platform—all the security best practices are applied behind the scenes. But you can rest assured that we’re doing everything we can to keep your data as well as the community data safe.

If your organization requires your software vendors to have SOC 2 compliance, you can always contact our team to receive the SOC 2 report.

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