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Join the community of community managers!

You can utilize Tribe widgets to embed a particular feed or Tribe component inside your product or other pages that you do control on their source code.

Here1 you can find more about the widgets.

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Mo Malayeri , Growth Manager at Tribe

Tribe comes with 30 days money-back guarantee so we make sure our customers will not lose if the product did not work as expected. 

The reason we do not currently offer trials is that building a community by itself is something that requires co... (More)

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Mo Malayeri , Growth Manager at Tribe

At Tribe we want to make sure the community managers get the most out of their community solution. Therefore, our pricing is based on number of monthly active users (MAU) rather than total users or total visits. 


Each Tribe plan comes with a ma... (More)

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Mo Malayeri , Growth Manager at Tribe

Tribe is very customizable so you have a lot of control over the theme of the community. Updating the theme requires admin access1.

1. Click on your profile picture at top right and select Admin Panel:

2. Click on Theme from the left toolbar:

3. Under ... (More)

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Mo Malayeri , Growth Manager at Tribe

The white label option is a supported feature in the Premium and Enterprise plan.

You can remove "Powered by Tribe" tag on the community hub and the link to Tribe from all email communications when you enable the white label option. 

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Tribe fully supports Auth0 for both authentication and authorization.

You can easily install the OAuth2 SSO (Single Sign-On) app from Tribe's App Store. Then generate a Client ID and Client Secret in Auth0 panel and enter those information along wit... (More)

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Mo Malayeri , Growth Manager at Tribe

One of the popular ways to grow the community is to send invitation to your users list.

Tribe has made it easy to invite community members through email by adding add multiple users at once.

Here are the steps you need to take.

  • Go to your admin panel.
  • ... (More)
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Eli Najafi , Community Manager at Tribe

To encourage your community members, you may want to consider these suggestions:

1. Create at least 10 bot users: It improve the sense of engagement inside your community. You are going to need it a lot once you have your very first members on board... (More)

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Eli Najafi , Community Manager at Tribe

Admins can enable the email notification feature on their communities. This way, your community members will receive an email once they have a notification on their community account. Follow the steps below to enable the email notification:

Admin Pa... (More)

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Eli Najafi , Community Manager at Tribe

Currently, there 4 different roles in tribe communities: Member, Admin, Moderator, Bot. Each role has different level of accessibility, and only admins are able to change the role5 of aa user's account. Below is the difference between the roles:

Memb... (More)

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Umm, really? No free trial period?  Check out https://www.priceintelligently.com/12 - the conversion rate is much higher once a product is "proven" by experience. For me personally, this seems especially true if you're asking a new prospect to t... (More)

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Eli Najafi , Community Manager at Tribe

Currently, there are 4 different content types available on tribe communities, each are designed for a specific purpose. All content types can have one or more topics tagged to them, and can be followed so you receive notification if any activity g... (More)

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Mo Malayeri , Growth Manager at Tribe

As users are spending most of their time on mobile, it's so important for any community to engage its members on mobile as well. But let's be honest. Who wants to install more mobile application these days?

Therefore Tribe is offering two strategies... (More)

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Eli Najafi , Community Manager at Tribe

Only admins are able to change the registration to "public" or "invitation". Registration with invitation means only people who receive an invitation email are able to use their email address to register in your community. 

1. Follow the steps ... (More)

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Nathan Steele , Manager, Customer Success

I have always felt the best thing to do is split your engagement into 3 parts. 

1/3 ask (ask for insights, answers, information) 

1/3 education (webinars, events, best practices, advice) 

1/3 fun (random polls, fun questions, etc) 

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Mo Malayeri , Growth Manager at Tribe

At the moment, you can not create a separate type of profile for companies. However, you can still upload the company logo instead of an individual's photo and add the company name and description. If you want to differentiate them further, I sugge... (More)

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Eli Najafi , Community Manager at Tribe
Originally answered to "How does the scoring and badging system work?"

A little showoff is good sometimes!

Our scoring and badging system let you show your values to others; It shows how knowledgeable, expert, and engaged you are. It always feels good to be recognized and to be on top of the list!

How can you get point?... (More)

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Eli Najafi , Community Manager at Tribe

Only admins are able to merge similar questions. Merging similar questions means that all the answers and comments of one question will be displayed for all similar questions. Please be advised that merging is not reversible. To merge a question to... (More)

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Hi! Siavash, I have a another question for you. Did we configurated our google analitycs wrong? Because we don't see event actions like "vote" "create" etc. Actualy, we don't have any event action.

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