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Eli Najafi , Community Manager at Tribe

Yes. You can define the privacy of a group as public or private. In a private group, people do not have access to your group contents and they need to send the request to join to the group and admin of the group can either approve or reject the req... (More)

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elmi bester , Memberships & Network

It will be useful if the announcement block could have an option for a slider- that will allow one to use that screen real estate to promote or highlight more than one item. 

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This answer won 50 Tribe Coins

Eddie Reid , Community Manager at BHD

The true seed of scale an online community is love. It is better to have 100 users who love your community, than 1 million who just like it. If you want to make your community bigger, this is good, but never forget to keep it loveable. 

This pe... (More)

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Eli Najafi , Community Manager at Tribe

Tribe offers many features to boost the engagement and retention of the users. The powerful messenger integration pushes notification and let users engage from where they are. You can mention users or request answers from them so they can be notifi... (More)

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Mo Malayeri , Growth Manager at Tribe

As users are spending most of their time on mobile, it's so important for any community to engage its members on mobile as well. But let's be honest. Who wants to install more mobile application these days?

Therefore Tribe is offering two strategies... (More)

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Nathan Steele , Manager, Customer Success

I have always felt the best thing to do is split your engagement into 3 parts. 

1/3 ask (ask for insights, answers, information) 

1/3 education (webinars, events, best practices, advice) 

1/3 fun (random polls, fun questions, etc) 

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Assigning text badges to community members like Mentors, VIP Members, Support Staff, ...

Tribe runs on servers with "EU-U.S. and Swiss-U.S. Privacy Shield Certification". We currently do not offer hostings in EU but our data center for European clients is running on NYC1 region of DigitalOcean8

DigitalOcean is an active participat... (More)

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Eli Najafi , Community Manager at Tribe

Yes. Only admin are able to change the font of their community by following the steps below:

Admin Panel> Theme> General> Font Family> Save.

Admin Panel
Theme
Font Family
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This is only available on Enterprise plan, however we do not recommend it. The main reason is that the services are hosted on different servers.


Putting it as a subdomain is as simple as setting a CNAME inside your domain registrar panel. Basically,... (More)

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Considering the innate nature of communities, it is understandable that the content on the community and the main site would be related, but thematically different. Essentially, the 
community serves a different purpose than the primary site. H... (More)

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Mo Malayeri , Growth Manager at Tribe

Tribe GDPR Compliance Statement

Tribe uses the best practices in SaaS and social media to protect the privacy of users and the community members. These practices include right to be forgotten, restriction of processing, right to data portability, right to access and be informed.

I... (More)

Mo MalayeriKristian Ravn
Mo Malayeri , Growth Manager at Tribe

Tribe's Privacy Policy

Effective date: November 15, 2018

Tribe Technologies Inc. ("us", "we", or "our") operates the https://www.tribe.so website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you ... (More)

Eli Najafi
Mo Malayeri , Growth Manager at Tribe

Tribe's Terms of Service

Tribe Technologies, Inc. Terms of Service

 

1. Terms

By accessing the website at http://www.tribe.so, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance w... (More)