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Eli Tribe TEAM
Community Success Manager at Tribe

@Charles Solomon Once you add the new url to the Admin Panel> Domain> Move Domain and you get the success message, the message says that we will move your domain within 24 hours.

We usually do this within a few... (More)

Eli Tribe TEAM
Community Success Manager at Tribe

Hi James. If you insert the new url in the Admin Panel> Domain> Move domain section, you should receive the success message and we will move your domain within a few hours.

However, if instead of the success message you... (More)

They say it takes up to 24 business hours. If it's been longer than that, you can contact support by clicking on the "chat with support" in your community:

It takes up to one business day. So, it might not happen over the weekend. Guessing they do something manually on their end.