Join the community of community managers!
The bond with Tribe and Intercom is now stronger 👫
We rolled out an update to Intercom app for a deeper and more meaningful integration.
Access to the community content created with Tribe right on Intercom messenger.
When a user performs a search, the results will be delivered from both the Tribe community and the help center articles created on Intercom.
I've come across this issue in the past. The main reason is usually because you have not added the community domain to Intercom's white-listed domains. This would result in a hidden error that says:
This link50 shows how to white-list a domain in Intercom.