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Shopify Integration
Shopify Integration

 

Ari DiamondTribe Team
Director of Customer Success

Hi @lynn chen7,

Thanks for reaching out and asking the question!

Currently, Tribe does not support Shopify as an App (it's on our roadmap!) but there are still ways to integrate Tribe with your Shopify store.

If you're looking to integrate Tribe on your Shopify e-commerce store, you can use Tribe's widgets8 to render the community inside your site. Here's an example21 of a community that has the home page widget integrated on their Shopify site. They're using the home page widget to showcase the community and have integrated the community into their Navigation Bar for a seamless experience. If you also want your customers that have a profile in your Shopify store to be able to join the community, you would need to use SSO (Premium, Enterprise plans only).

If you're looking to integrate Tribe directly onto specific product pages, you can use the Question12 or Post6 widget which will allow your customers to ask questions, make comments, or post about specific products in your e-commerce store.

There are additional use cases beyond this as well using Zapier and/or Webhooks including but not limited to:

  • Allowing your customers to use virtual currency and redeem it in your Shopify store.
  • When a new product is added, you can create a post about the product.
  • When a new customer created in your store, you can add that user to a specific group(s).

For more information on the capabilities between Zapier and Shopify, go here.8

If you have a more specific... (More)

Eli Tribe TEAM
Customer Support Manager at Tribe

We are currently updating our integrations with Salesforce and Shopify, and we will release the new version soon. These integrations are not natively available for public, but you can make some levels of integration using Zapier and Webhooks (depends on your specific use-case). 

However, in the upcoming version: 

  • Salesforce integration would add new community members into the CRM. Additionally, you can see the customers' information (such as deals, …) from CRM when browsing the members profile in your community.
  • Shopify integration would enable SSO, so your store users don’t have to sing up/log in again. It also lets you add Q&A widgets (from your community) under your Shopify's product and category web pages. Adding a new product on Shopify will automatically add the same topic on the community as well. Also, your community members can redeem their virtual currency when checking out on Shopify.

As a further explanation, this is how you can define and use the virtual currency on your community:

How do virtual currency and reward system work?169
How to define a name and the value for virtual currency on my community?101

Please leave a comment under this answer if you have any questions regarding Salesforce and Shopify integrations.