Skip to main content

Join the community of community managers!

Telegram Integration
Telegram Integration


Telegram Notifications not working

I have installed Telegram. Is there anything else I'm supposed to do to make it work? It has no settings that I can see from an Admin POV.

A Test Member has enabled Telegram notifications and correctly entered their Teledram ID, however they aren't receiving notifications 

What else is there to do?

@Eli  could you weigh-in here please

[RESOLVED] My telegram is not working.

It keeps saying ’Cannot find your username, please retry.’

Does anyone know how to fix this?

Eli Tribe TEAM
Customer Support Manager at Tribe

Hi there. I try to explain it as simple as possible, I hope it helps: 

  1. If you post something in the community, everyone inside the community will be able to see it at the same time. We cannot say like show the post to these few members today but show it to the rest tomorrow. Whatever that gets added to your home feed as a user, you can see it at the same time. But how we generate the home feed for each user? 
  2. We generate the home feed for each user based on the "Groups" that the user has joined+with the content which does not belong to any specific group. You can learn more here14
  3. You can create some private or secret groups for your paid members, so that only they can see the content that you share in those specific groups. For free members, you can post the content either on the home page (do not assign to any group) or share it in a default group that everyone has access to.