Your new community members will receive a welcome email automatically, right after they sign-up and verified their email address. You can put some necessary information/promotions in your welcome email, like rules and policies of your community, to get your members ready for on-boarding. To use this feature, you need to install this Welcome Email App from our App Store for free.
Once the app is installed, you can define the body and title of your email, the email address that sends the messages, and the name for the person sending the emails.
Note: Please be advised that the "Send From Email" should be a "Valid and Real" email address. It can be the "admin's email address" as an example.
You CANNOT use email addresses like "email@example.com".
If you want to receive a test welcome email, the email will be sent to the email address you are currently using to log in to the community as an admin. Please make sure you check your spam folder if you cannot find the test email in your inbox.
Please make sure you click on the "Enable" button.