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Erica Gittens
ACX Community Manager @ Ada
Asked a question 5 months ago

Does an invitation expire?

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Co-founder at Tribe

@Erica Gittens15 The error you've shared happens in two cases:

  1. The user kept a window open for a long time and then submitted the registration form. For security reasons we use CSRF tokens on all our forms that expire after an hour.
  2. The browser that they're using is very old. By very old I mean IE 10 or IE 11 which are not supported by Microsoft anymore and has less than 1% market share.

Currently, invitations expire after 1 month and the error message states that the invitation is expired or has been used before.