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Eli Tribe TEAM
Enterprise Account Manager at Tribe
Asked a question last year

How to enable email notification?

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Eli Tribe TEAM
Enterprise Account Manager at Tribe

Admins can enable the email notification feature on their communities. This way, your community members will receive an email once they have a notification on their community account. Follow the steps below to enable the email notification:

Admin Panel> Portal Settings> Portal Policies> Email (Send Emails)> Save. 

Admin Panel
Admin Panel
Portal Policies
Portal Policies
Send Email (Notifications and Digests)> Save
Send Email (Notifications and Digests)> Save

 

To make sure that the emails are not ending up in spam, you need to follow the steps provided here: https://community.tribe.so/question/5d5ba81ecaaacd6bc08270562