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Mo MalayeriTribe Team
Celebrating Human Connections
Asked a question 2 years ago

How to use bot users in community?

Where am I?

In Tribe you can ask and answer questions and share your experience with others!

Eli Tribe TEAM
Enterprise Account Manager at Tribe

A bot is an unreal profile designed to act like a real member and to interact with the other users. This feature mostly can be used at the very early days of a community, when initial contents are going to be added. Each bot has a face, name, and personality, which makes it real and trustable.

Community admins/moderators can use the face of bot accounts for posting a content, replying or commenting under others' contents, answering to others' questions, liking others' contents and comments. The purpose is to build an engaging environment and to encourage all the members to interact with each other.

Once a bot is added to your community, admins and moderators can use the face of the bot to do normal activities in the community.  

For example, when you want to answer a question by a bot, click on the "Answer" button like a regular member. When the answer window opens, you see a small arrow right next to your profile picture. Click on the arrow to see the list of all your bots. Click on one of the bots and start to type down your answer, and post it. It will be posted on behalf of a bot user, not the admin's account. 

Do the same when you want to ask or answer a question, post article or discussions or a post, like a content, reply to a discussion or an article, etc. 

Using bot account to ask a question or posting any other content types
Using bot account to ask a question or posting any other content types
Using bot account to like an answer 
Using bot account to like an answer 
Using bot account to reply to a discussion
Using bot account to reply to a discussion