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Myriam Chaouki
Entrepreneur & horse lover
Asked a question 2 months ago

Is it possible to reset a member's password? If not can this be added to the roadmap?

Where am I?

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Eli Tribe TEAM
Enterprise Account Manager at Tribe

Hi Myriam. Yes, this option exists. 

If the user is able to login to his/her account, after logging in, the user needs to click on his/her profile picture> Account Settings> Reset Password:

Is it possible to reset a member's password? If not can this be added to the roadmap?

If the user forgot the password and cannot log in to the community, in log in page, when you are inserting your email, there is an option to "Forgot Password":

Is it possible to reset a member's password? If not can this be added to the roadmap?

 Once the user clicks on Forgot Password, an email will be sent to the user with a link to reset the password. 

Hi Myriam,
I believe you mean giving the ability to admins, to reset member's password.

As @Eli 6 's mentioned. It is possible if the member doing so by clicking on their forgot password or admins doing for them. But, I can see this can be improved in Admins dashboard.

Will add it to the roadmap. Thanks for the suggestion