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Asked a question 9 days ago

Is there any option in which user can be navigated to external link when he clicks on 'Redeem Credit' instead of pop up message?

Where am I?

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KatrinaTribe Team
Customer Success Manager

Hi @Vinay Ahuja7 ,

At the moment, when users redeem their credit, they will be prompted with a pop-up message which cannot be further customized. However, I've included this to our feature request5 page where the team reviews the most requested features and consider them for our product roadmap.

That said, when you create a Virtual Currency store, you can include the email address where admin can be notified of a user redeeming their credit. From here, you can reach out to them directly and provide the external link. I've provided more information regarding the virtual currency app here8

Hope this helps with what you're looking to accomplish!