Skip to main content
Asked a question 4 months ago

Is there any way I can manually sign up members in my community? I have a lady who is not receiving our invitation emails and I wanted to just set up her account manually and then send her the login credentials. Is that even possible to do? Thanks!

Where am I?

In Tribe you can ask and answer questions and share your experience with others!

Eli Tribe TEAM
Customer Support Manager at Tribe

Hi @Alyssa Hall. Yes. If you have the user's email address, you can sign her up by creating an account for her using her email address, then share the password with her. She can log in using her email and the password you have picked, then she can change her password by clicking on her avatar> Account Settings> Reset Email> Save. 

In order to be able to sign her up manually, you need to make sure that the registration settings of not "invite-only". Change it "public", create the account for her, and then if you want you can make it "invite-only" again.