Skip to main content
Tony Cattermole
HBSA Treasurer
Asked a question 3 months ago

Newby here. The members of our community are not receiving any emails of new messages, despite both community and individual settings are turned on. What have I done wrong? I need to get this right before inviting lots more members.

Where am I?

In Tribe you can ask and answer questions and share your experience with others!

Eli Tribe TEAM
Customer Support Manager at Tribe

Hi Tony, 

Thanks for sharing your feedback with us. If you mean direct messages, your question is already answered here: https://community.tribe.so/question/how-does-tribe-s-messages-app-send-notifications-to-members-5fb7ebaf274179054652dce547