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Frances Silva
Lead Developer
Asked a question 2 years ago

What are different user roles and access levels in Tribe?

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Eli Tribe TEAM
Customer Support Manager at Tribe

Currently, there are 4 different roles in tribe communities: Member, Admin, Moderator, Bot. Each role has a different level of accessibility, and only admins are able to change the role149 of the user's account. Here is the difference between these roles.

Community Roles

1. Member:

Members are end-users who are part of the community and can post content and comment, up-vote other's answers, and manage their own accounts.

2. Admin:

Admins have full access to community settings, theme, apps and integration, analytics, users, and content export. They can delete accounts from the community, changing the links and look and feel, and many more accessibilities in the admin panel.

3. Moderator:

Moderators have access to moderate content and ban users. They can edit the contents and make sure that the posts are qualified and appropriate. They have no access to the settings of the community. Find more information here: What are the roles and responsibilities of a community moderator?169

4. Bot:

The bot is a fake account under the control of the admins. A bot is an unreal profile designed to act like a real member and to interact with the other users. Community admins/moderators can use the face of bot accounts for posting content and up-voting others' answers. The purpose is to build an engaging environment and to encourage all the members to interact with each other. To learn more about the bot users, click on this 150and this114 link. 

Group Roles

There are also the same roles for each "specific groups"  as well. 

Users with "Admin" access or the creator of the group are able to go to a group page and change the role of a "group member" to be a "group moderator" or a "group admin". How to change the role in group lever8

1. Group Admin: (Can only be assigned within a group)

The group admin can only manage the settings related to the group they are assigned to. That includes:

  • Changing the role of other group members to group admins or group moderators
  • Adding/Removing highlighted topics in the community
  • Adding/Removing members from the group
  • Changing the group type (Public, Private Secret)
  • Changing the group settings (notification, name, description, image, banner, etc)

2. Group Moderator: (Can only be assigned within a group)

The group moderators has limited access comparing to group admins. Group moderators can: 

  • Moderate the content shared in the group: editing posts and adding or removing topic on a post 
  • Adding/Removing members from the group
  • Approve or reject the “Request to Join” for "Private" groups