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Melanie Jones
Marketing Manager
Asked a question 2 years ago

What happens when my plan exceeds the allowed number of MAU?

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Mo MalayeriTribe Team
Celebrating Human Connections

At Tribe we want to make sure the community managers get the most out of their community solution. Therefore, our pricing is based on number of monthly active users (MAU) rather than total users or total visits. 

Each Tribe plan comes with a maximum number of MAU. Once a community reaches that cap, additional subscription fee will be charged for the extra MAUs in that particular month. For basic and premium plan each thousand additional MAU is billed at $5 per month. If you need a quote for higher than 100,000 monthly active users, please contact our sales team.