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Community Management
Community Management
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Gamification

Contact a member following virtual currency purchase

I understand how the virtual currency works, and currently, if a member 'buys' something in the virtual store, they get a pop-up message saying they will be contacted. So a few questions:

  • where to edit this pop up message ?
  • the member seems not to get an email re their purchase - is an email possible as well as the pop-up?
  • how are admins supposed to contact the member re their purchase?
    The email admin receives contains only the member username - is it a case of then having to find the member in the member directory, download a CSV and email the member?
Discuss Something
Gamification

Contact a member following virtual currency purchase

I understand how the virtual currency works, and currently, if a member 'buys' something in the virtual store, they get a pop-up message saying they will be contacted. So a few questions:

 

  • where to edit this pop up message ?
  • the member seems not to get an email re their purchase - is an email possible as well as the pop-up?
  • how are admins supposed to contact the member re their purchase?
    The email admin receives contains only the member username - is it a case of then having to find the member in the member directory, download a CSV and email the member?