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Bot User
Bot User
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15 questions
2 posts

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Bot User
Eli Tribe TEAM
Customer Support Manager at Tribe

Hi Steve, 

You can have more than one admin account. Anytime you want to switch the logged in account, you need to log out from the community on all open tabs and log in with the new one. This is the same standard behavior on other social platforms like Fb. 

Alternatively, if you want to easily use the interface of different accounts when you are posting something or liking posts, you can add a few "bot account". 

This way, when you log in on behalf of any admin account, you can use a different bot account's interface (profile) to share something, leave comments, reply, and like. You can learn more here21

Answer
Bot User
Eli Tribe TEAM
Customer Support Manager at Tribe

Hi @Debbie Wright17 @Debbie Wright14 . When you create bot accounts in your community, to change the role, you need to log out from the fake users' accounts, make sure there is no open tab open, then log in with your admin account. Through your admin account, you are able to change the role for other accounts. 

I hope that helps. 

Tribe Product Update
Release NotesBot User
Eli Tribe TEAM
Customer Support Manager at Tribe

📢 Use Bot Accounts to post comment: Released on August 19th, 2019

Now you can use the bot accounts not only to like others' contents, but also to post a comment under the contents. This helps your community to improve the sense of engagement. 

Tribe Product Update
Release NotesBot User
Eli Tribe TEAM
Customer Support Manager at Tribe

📢 Use Bot Accounts In More Places Now: Released on July 17th, 2019

Since today, if you are an admin, you are able to reply to a discussion or an article using your bot accounts.

👤 Top Contributors