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Community Management
Community Management

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Eli Najafi
Community Manager at Tribe

In tribe communities, all posts including questions, discussions, and blogs can be under topics. Blogs are one of the post types that can be published on your community and can be categorized by one or more topic(s), just like questions and discuss... (More)

Eli Najafi
Community Manager at Tribe

Only admins are able to delete a user's account.

To delete an account from your portal, Click on the User's Profile> Edit Profile> Delete User Permanently> Save.Β 

If there are many users that you would like to delete, follow these steps... (More)

Eli Najafi
Community Manager at Tribe

Admins can find the reported contents under their Admin Panel> choose the Detailed Reports from the left menu> choose the Reports from the top menu.Β 

AnswerGroups
Eli Najafi
Community Manager at Tribe

Community admins and group creator (in case you have enabled the group creation for all community members)are able to "delete" a group. Please be advised that by deleting a group, all the contents and information inside the group will be deleted as... (More)

Eli Najafi
Community Manager at Tribe

Poll is a type of question. To post a poll on your community, you need to type down the title of the question, then you can turn on the poll option:

Once the poll is on, you can give title to each poll option, and you can also add more poll options:

... (More)

Eli Najafi
Community Manager at Tribe

Right now, your community members (non-admins) are able to create only one type of topics which is tag. While, your community management team can create two other topic types (Category and Collection) which both have more value that Tags. To learn ... (More)

Eli Najafi
Community Manager at Tribe

You can add important and relevant topics to a group. Follow the steps below to add a highlighted topic into a group page:

Go to the groups page> Click on the (...) button on the top right> Click on the Highlight Topics> Search fo the topic... (More)

Let's take the example of a typical customer community aimed at user acquisition, engagement, and retention. Here is the list of activities that need to be distributed in your team:

  • Organizing the community, brainstorming about the new initiative, a... (More)
AnswerGroups

The recommended minimum size is 1600 x 300 pixels.

The background image in the group expands as wide as the screen size of the user viewport. It is advised that you upload a wide image that supports big screen. The height of the image is fixed at 30... (More)

AnswerGroups
Eli Najafi
Community Manager at Tribe

You can define if you want the members of a group to receive a notification when there is a new content posted in the group. You can do this by clicking on the checkbox when you are creating a group. You can also turn on/off notifications for a gro... (More)

Eli Najafi
Community Manager at Tribe

πŸ“’ API Documentation Is Updated: Released on July 11th, 2019

We have updated our API documentation and two sections are added to the document:
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1. Groups API (only available for premium/enterprise customers)

https://docs.tribe.so/#groups

2. Virtual Currency API (available for all customer)

https://docs.trib... (More)

Eli Najafi
Community Manager at Tribe

πŸ“’ Create Groups: Released on May 1st, 2019

Create groups, put your members into sub-communities based on their shared values, and define the group accessibility (public, private, or secret).

Learn more here.Β 

DiscussionMembers
Eli Najafi
Community Manager at Tribe

πŸ“’ Registration Only With Invitation: Released on April 5nd, 2019

You can change the registration policy of your community from "public" to "invitation". It means, the designated people will receive an invitation email from your community, with a link that gives them access to your community portal.Β 

If the c... (More)