Email Notification

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19 questions

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Hi Marina, 

This article16 explains how email notification works. 

We have daily and weekly digest. We do not have the monthly digest yet. 

However, you can use Zapier7 to set that automation for your community. 

Hi there. The invitation email in Tribe works properly. 

However, after you move your community under your own domain or sub-domain, depending on the domain, some of the emails might end-up in spam (this is not something that Tribe has control over). This is not the case for all communities, it just happens to a few depending on your company's domain reputation.
Even in this case, there is a solution: Enable the SendGrid app3 to prevent email from ending us in spam.
When SendGrid is enabled, all the emails will be delivered and you can even check the status of the email from the community "Email Activity Log" and from your SG account as well.
 

You can learn more here: https://community.tribe.so/question/how-email-notifications-works-how-email-invitation-can-be-sent-5dcecdc4760a6e0ade8bd1f711

Hi Tony, 

Thanks for sharing your feedback with us. If you mean direct messages, your question is already answered here: https://community.tribe.so/question/how-does-tribe-s-messages-app-send-notifications-to-members-5fb7ebaf274179054652dce536