This article16 explains how email notification works.
We have daily and weekly digest. We do not have the monthly digest yet.
However, you can use Zapier7 to set that automation for your community.
Log in to ask questions about Email Notification publicly or anonymously.
Hi there. The invitation email in Tribe works properly.
However, after you move your community under your own domain or sub-domain, depending on the domain, some of the emails might end-up in spam (this is not something that Tribe has control over). This is not the case for all communities, it just happens to a few depending on your company's domain reputation.
Even in this case, there is a solution: Enable the SendGrid app3 to prevent email from ending us in spam.
When SendGrid is enabled, all the emails will be delivered and you can even check the status of the email from the community "Email Activity Log" and from your SG account as well.
Thanks for sharing your feedback with us. If you mean direct messages, your question is already answered here: https://community.tribe.so/question/how-does-tribe-s-messages-app-send-notifications-to-members-5fb7ebaf274179054652dce536
I just found out the hard way that many email providers, such as gmail, drop tribe's emails if you use a custom domain. The reason is all emails are sent with tribe's sendgrid account, which only has the correct DKIM and SPF settings for emails originated from tribe.so. So if you use a custom domain, you must change the setting so that the "from:" email address is from the non-custom domain, ie: no-reply@XXX.tribe.so