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Co-founder at Tribe

Tribe runs on servers with "EU-U.S. and Swiss-U.S. Privacy Shield Certification". If you are looking to host the data outside the US, contact our sales team to learn about the Enterprise level options and available regions. but our data center for European clients is running on  of DigitalOcean. 

DigitalOcean is an active participate in and comply with the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce and the European Commission. The framework provides DigitalOcean a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States.

Here's more about Tribe GDPR compliance117 and the features you can use to comply with GDPR6.

Co-founder at Tribe

This is only available on Enterprise plan, however we do not recommend it. The main reason is that the services are hosted on different servers.

Putting it as a subdomain is as simple as setting a CNAME inside your domain registrar panel. Basically, the subdomain and domain will be pointing to different IP addresses. That’s why almost all SaaS softwares use subdomain to be under customer’s domain.

To implement it under a subfolder, we need to do two parts:

  1. We need to set a reverse proxy on client’s side since the same domain cannot be pointed to two different IP addresses. This means that all the traffic to the community, will first hit the client’s server, and then the client server calls Tribe on the backend and then show the result to the user. Since the servers are not on the same region this might result in poor performance.
  2. Tribe was designed to be used as a subdomain, therefore it uses absolute urls for all its links. (/posts for instance) This means if we want to host it on a subfolder we should change all /posts to /SUB-DIRECTORY/posts for instance. This is doable, but it has its own complications.
PreetishTribe Team
Ḿarkḛtinḡ ḁt Tribë

Considering the innate nature of communities, it is understandable that the content on the community and the main site would be related, but thematically different. Essentially, the 
community serves a different purpose than the primary site. Hence, it makes sense to host the community on a subdomain -- that way it'd gather its own link value.

There is also an official video by Google which says the crawling, indexing, and ranking mechanisms for both subdomain and subfolder are the same. Check it out here: