We have a recurring problem where we have trial users from Pipedrive (my company) signup to the community with SSO login. Then their trial expires and they for example keep receiving emails from the community.
However, they can’t login anymore since their PD login is closed and they need that to login to the community and adjust their email settings.
Now they reach out to support and we need to go in ourselves and remove those profiles. So headache for the customer and extra work for us.
I'm wondering if there are other Tribe users who use SSO login with the same problem that have found solutions for it?
The same issue we have for people that get deactivated from accounts in Pipedrive but still have a community account where they now can adjust email settings anymore or login and delete the profile..