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Tim France

Tribe Product Feedback

Managing Director12 days ago

Bug Report
+1

Problems with notifications?

Hi all. Over the past two weeks we experienced problems with inconsistent delivery of email notifications for one of our client Tribe instances. After a couple of weeks' back and forth with the tech team the issue seems to be resolved. But now today, on a separate Tribe instance altogether, we have seen a halt in the on-site notifications for new posts (i.e. not email notifications this time, but on-site alerts/notifications of new posts).

Is anyone else experiencing problems with Tribe's system notifications of late?


Alexa Kempton

Community Manager @ Tribe11 days ago

Hi @Tim France,

Thanks for reporting this! I'm glad the email notifications issue you were experiencing has been resolved. Regarding the in-app notifications, a Tribe Support Team member will reach ...

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BTW, the latest problem with in-site notifications was an oversight on our part. We though that posts in the main feed (without topic tags) were all added to the in-site notifications (but we were ...

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