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Featured Users

Eli Najafi

Community Manager at Tribe

Mo Malayeri

Growth Manager at Tribe

Robert D

Community Manager

Adrian Garcia

Digital Marketing Expert

Siavash Mahmoudian

CTO at Tribe
Tagging and filtering members could be a helpful feature for community managers 💡Now I'm being super creative 🙂
Mo Malayeri , Growth Manager at Tribe

Tribe comes with 30 days money-back guarantee so we make sure our customers will not lose if the product did not work as expected. 

The reason we do not currently offer trials is that building a community by itself is something that requires co... (More)

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Featured Topics
Mo Malayeri , Growth Manager at Tribe

At Tribe we want to make sure the community managers get the most out of their community solution. Therefore, our pricing is based on number of monthly active users (MAU) rather than total users or total visits. 


Each Tribe plan comes with a ma... (More)

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Mo Malayeri , Growth Manager at Tribe

Tribe is very customizable so you have a lot of control over the theme of the community. Updating the theme requires admin access.

1. Click on your profile picture at top right and select Admin Panel:

2. Click on Theme from the left toolbar:

3. Under ... (More)

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Mo Malayeri , Growth Manager at Tribe

The white label option is a supported feature in the Premium and Enterprise plan.

You can remove "Powered by Tribe" tag on the community hub and the link to Tribe from all email communications when you enable the white label option. 

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Tribe fully supports Auth0 for both authentication and authorization.

You can easily install the OAuth2 SSO (Single Sign-On) app from Tribe's App Store. Then generate a Client ID and Client Secret in Auth0 panel and enter those information along wit... (More)

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Mo Malayeri , Growth Manager at Tribe

One of the popular ways to grow the community is to send invitation to your users list.

Tribe has made it easy to invite community members through email by adding add multiple users at once.

Here are the steps you need to take.

  • Go to your admin panel.
  • ... (More)
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Eli Najafi , Community Manager at Tribe

To encourage your community members, you may want to consider these suggestions:

1. Create at least 10 bot users: It improve the sense of engagement inside your community. You are going to need it a lot once you have your very first members on board... (More)

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Eli Najafi , Community Manager at Tribe

Admins can enable the email notification feature on their communities. This way, your community members will receive an email once they have a notification on their community account. Follow the steps below to enable the email notification:

Admin Pa... (More)

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Eli Najafi , Community Manager at Tribe

Currently, there 4 different roles in tribe communities: Member, Admin, Moderator, Bot. Each role has different level of accessibility, and only admins are able to change the role4 of aa user's account. Below is the difference between the roles:

Memb... (More)

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Umm, really? No free trial period?  Check out https://www.priceintelligently.com/10 - the conversion rate is much higher once a product is "proven" by experience. For me personally, this seems especially true if you're asking a new prospect to t... (More)

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Eli Najafi , Community Manager at Tribe

Currently, there are 4 different content types available on tribe communities, each are designed for a specific purpose. All content types can have one or more topics tagged to them, and can be followed so you receive notification if any activity g... (More)

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Mo Malayeri , Growth Manager at Tribe

As users are spending most of their time on mobile, it's so important for any community to engage its members on mobile as well. But let's be honest. Who wants to install more mobile application these days?

Therefore Tribe is offering two strategies... (More)

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Eli Najafi , Community Manager at Tribe

Only admins are able to change the registration to "public" or "invitation". Registration with invitation means only people who receive an invitation email are able to use their email address to register in your community. 

1. Follow the steps ... (More)

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Eli Najafi
Eli Najafi , Community Manager at Tribe

📢 Registration Only With Invitation: Released on April 5nd, 2019

You can change the registration policy of your community from "public" to "invitation". It means, the designated people will receive an invitation email from your community, with a link that gives them access to your community portal. 

If the c... (More)

Nathan Steele , Manager, Customer Success

I have always felt the best thing to do is split your engagement into 3 parts. 

1/3 ask (ask for insights, answers, information) 

1/3 education (webinars, events, best practices, advice) 

1/3 fun (random polls, fun questions, etc) 

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Mo Malayeri , Growth Manager at Tribe

At the moment, you can not create a separate type of profile for companies. However, you can still upload the company logo instead of an individual's photo and add the company name and description. If you want to differentiate them further, I sugge... (More)

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Assigning text badges to community members like Mentors, VIP Members, Support Staff, ...
Eli Najafi , Community Manager at Tribe

A little showoff is good sometimes!

Our scoring and badging system let you show your values to others; It shows how knowledgeable, expert, and engaged you are. It always feels good to be recognized and to be on top of the list!

How can you get point?... (More)

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Eli Najafi
Eli Najafi , Community Manager at Tribe

📢 Merging Similar Questions: Released on April 2nd, 2019

Only admins are able to merge similar questions. 

Merging similar questions means all the answers and comments of one question will be displayed for all similar/merged questions. This way, there is no need to answer all the similar questions se... (More)

Eli Najafi , Community Manager at Tribe

Only admins are able to merge similar questions. Merging similar questions means that all the answers and comments of one question will be displayed for all similar questions. Please be advised that merging is not reversible. To merge a question to... (More)

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Hi! Siavash, I have a another question for you. Did we configurated our google analitycs wrong? Because we don't see event actions like "vote" "create" etc. Actualy, we don't have any event action.

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Tribe runs on servers with "EU-U.S. and Swiss-U.S. Privacy Shield Certification". We currently do not offer hostings in EU but our data center for European clients is running on NYC1 region of DigitalOcean7

DigitalOcean is an active participat... (More)

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Eli Najafi
Eli Najafi , Community Manager at Tribe

📢 Tribe New Content Type: Released on March 25th, 2019

You can now manage what type of content your community is able to publish. The feature was released to all platforms today. 

Now, you can choose the default post type(s) on your community portal. Community admins are able to choose Questions, D... (More)

Mo Malayeri
Mo Malayeri , Growth Manager at Tribe

Tribe GDPR Compliance Statement

Introduction

The General Data Protection Regulation is an EU regulation that stipulates many points for protecting private data of users on the Internet. Even though this is an EU regulation, it has a worldwide impact due to the nature of the Intern... (More)

Eli Najafi
Eli Najafi , Community Manager at Tribe

✉️ Tribe's March Newsletter: Facebook Messenger Integration, Private Mode, Welcome Email and Many More!

Every month, we introduce the new changes and features added to the Tribe communities.

Don’t want to miss out on all the great updates? Through the power of Tribe community, you can get informed of the any updates on our product by following the "Fe... (More)

Eli Najafi
Eli Najafi , Community Manager at Tribe

📢 Sign-Up Wall: Released on Jan 1st

The sign-up wall is a feature released on our App Store. By installing this app, visitors would need to sign-up to be able to see the content fully while the content is being indexed by Google.

Therefore, when you publish an interesting content on y... (More)

Eli Najafi
Eli Najafi , Community Manager at Tribe

📢 Email Verification: Released on Feb 15th

All the members will receive an email verification message on top of the community pages. This message asks the users to verify their email address. This is to confirm that the member is a real person with a valid email address. Once you click on t... (More)

Eli Najafi
Eli Najafi , Community Manager at Tribe

📢 Admin Support Chat: Released on Feb 1st

An "Admin Support Live Chat" is enabled on all Tribe communities. Only community admins are able to see and use this support chat. Now, community admins can easily contact Tribe's Customer Support team via live chat anytime they have a question or ... (More)

Eli Najafi
Eli Najafi , Community Manager at Tribe

📢 Private Mode: Released on Feb 14th

You can easily enable the Private Mode in your community. By enabling this feature, only logged in users can access your community.

Please check out the guideline below, explaining how you can activate the Private Mode with a few click:

How to activa... (More)

Eli Najafi
Eli Najafi , Community Manager at Tribe

📢 Automated Welcome Email: Release on Feb 18th

Your new community members will receive a welcome email automatically, right after they sign-up. You can put some necessary information/promotions in your welcome email, like rules and policies of your community, to get your members ready for on-bo... (More)

Eli Najafi
Eli Najafi , Community Manager at Tribe

Facebook Messenger Integration: Released on Feb 28th 📢

The Facebook Messenger integration is now available. This way, you can receive your community notification on your Fb messenger. Please see the link below, explaining how to do the settings:

How to enable Facebook Messenger on my community?
 

How... (More)

Eli Najafi
Eli Najafi , Community Manager at Tribe

How Tribe Handles Security

Security Objectives

Our security framework uses best practices in the SaaS industry to support our objectives:

Data and information integrity. We ensure that customer information is always secure at any moment, during transit and at rest.

Continuous d... (More)

Mo Malayeri
Mo Malayeri , Growth Manager at Tribe

Tribe's Privacy Policy

Effective date: November 15, 2018

Tribe Technologies Inc. ("us", "we", or "our") operates the https://www.tribe.so website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you ... (More)

Mo Malayeri
Mo Malayeri , Growth Manager at Tribe

Tribe's Terms of Service

Tribe Technologies, Inc. Terms of Service

 

1. Terms

By accessing the website at http://www.tribe.so, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance w... (More)