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Melanie Jones
Marketing Manager
Asked a question 5 months ago

How to install the Amplitude app? How does Amplitude integration work?

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Amplitude is a comprehensive analytics tool that allows you to track 10 million user actions per month for free! Tribe's integration with Amplitude is quite straightforward and helps you measure granular metrics for your community.

How to install the Amplitude app?

This integration is a premium feature, so ensure that you have subscribed to the premium plan. Follow the steps outlined below to enable the integration:

1. Access the admin panel.

How to install the Amplitude app? How does Amplitude integration work?

2. Click on 'Apps' on the left navigation.

3. Install 'Amplitude'.

4. Now you should be able to access 'Amplitude' from the left navigation.

How to install the Amplitude app? How does Amplitude integration work?

5. Enable the app and paste the API key for your community site after signing up on Amplitude.

How to install the Amplitude app? How does Amplitude integration work?

Note: You need to create a project on Amplitude for your community to access the API key. Learn more here22.

Once the integration is correctly set up, Tribe will start sending wide range of actions (or events) performed in the community. 

Check out this answer14 to learn more about the user actions and user properties sent to Amplitude.

Based on these you should be able to create dashboards and report on different metrics. Here are some of the common metrics:

  • Member growth
  • Time series analysis of member behaviour or events (logging in, comments, upvotes, etc.)
  • Member stickiness
  • Member retention rate

Here are some sample screenshots from dashboards created in Amplitude:

How to install the Amplitude app? How does Amplitude integration work?

                                                Community events logged over time 

How to install the Amplitude app? How does Amplitude integration work?

                                            Community admin and member stickiness