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John Kranz
Asked a question 4 days ago

If a member submits content that gets REJECTED by the moderator, do they get an email informing them that their post was not approved?

Where am I?

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Eli Tribe TEAM
Customer Support Manager at Tribe


Users do not receive a notification if you reject their posts in the moderation panel, reject their request to join a group, or delete/archive their posts from/in the community. 

This is not an intuitive user experience. Take Instagram and Facebook as an example. If you reject someone's friend request, the user does not receive a notification for the rejection. 

However, in case you want to reject a content from the moderation panel, you can leave a comment under the posts, give it a few minutes, then remove the post from the community. This way, although the post has been removed, the user still receives a notification for your comment, explaining the reason for the post being removed.