Coming soon! Tribe's Improved Support Community
Hi Tribe Community!
For the past several months, the Tribe Team has been working on a complete overhaul of the Tribe Platform to better serve our customers.
At Tribe, we’re excited to announce our first step towards the launch of the much anticipated Tribe 2.0 Platform. Read on to find out what’s coming up next.
Before the public launch of the Tribe 2.0 Platform for customers, we are starting with using Tribe 2.0 to power the new Tribe Support Community. And with the new platform, the community is also getting a new name—Tribe Campfire Community. This is a critical next step in our march towards our public launch, which will help us test, gather feedback, and showcase how we're using the Tribe 2.0 Platform. A critical step in launching the Tribe 2.0 Platform is migrating the existing Tribe Support Community to this first production version of the Tribe 2.0 Platform on Tuesday, May 4.
A Continuation of Tribe 1.0 Support
Tribe 1.0, Tribe's current platform, currently hosts the Tribe Support Community — a useful resource for Tribe customers. We'll make sure to migrate the most helpful content (e.g., documentation, ideas, workarounds, and bug reports) from the existing community to the new Tribe Campfire Community and continue to respond to your posts. Tribe Campfire Community will be accessible under the same domain as the current support community (community.tribe.so).
Improved User Interface and new features
We can’t ignore the fact that the new community will have a fresh new look! With a reimagined layout, the new design is built off of customer feedback and the goal to simplify the platform. You will also get a peek into some of the Tribe 2.0 Platform features. Explore and use the new platform on the Tribe Campfire Community from the perspective of a community member.
Tribe's Campfire Community evolution The Tribe team is constantly improving the Tribe 2.0 Platform. As we continue to add more features for the public launch, you'll have a front-row seat to watch the platform evolve to fit the Tribe Campfire Community's needs. Soon enough, we'll start unlocking the Tribe 2.0 Platform Support materials to help our customers become experts on the new platform.
Thank you for joining the journey as we unveil the power of the Tribe 2.0 Platform! 💫 I can't wait to see you in the new Tribe Campfire Community!